We care about keeping your information safe. This statement explains the reasons we protect your information and the methods we use to do so.
We cover the different kinds of data we gather, how we manage it, and what we do to make sure your privacy is protected while you use our services.
Why We Collect Your Information and What It Means for You
Whenever you visit our site, we have to gather a bit of your personal information. This makes it easier for us to create features that work better for you and provide services that fit your tastes. We use your information to make sure everything operates smoothly and to refine what we provide you. We stick to local privacy laws when dealing with your information, ensuring we safeguard your rights and keep your details safe.
Categories of Information We Collect
To run our services, we gather various types of information. Each type helps ensure good functionality, security, and tailored features.
Information We Gather About You
The information you provide helps us ensure everything runs without a hitch. We collect your email so we can send you notifications about your account. We need your full name to create your profile and confirm your identity. Your phone number helps send security codes and assist you if you happen to forget your login. We may need your home address to send out materials or to ensure you’re in the correct area. Each of these details helps us verify it’s you, safeguard your account, and tailor the services just for you.
Data We Collect Automatically
Whenever you visit, we gather various details such as your IP address, the browser you’re using, the sections of the site you explore, and the precise moments you arrive on each page. For instance, figuring out that someone tends to drop by mainly in the evenings allows us to send them notifications right when they need them. If many people get caught up on a single page, we sort it out more quickly. Sometimes, if we see you’re using Chrome, we make adjustments to help it load faster for you. This information lets us keep the site working well and fix issues as they come up.
Website Cookies and Tracking Tools
Websites frequently make use of cookies and various tracking tools. Some cookies help websites work, like the ones that remember your language preferences. Others collect data, like Google Analytics, to see which pages attract clicks. Third-party cookies can display personalized ads after you’ve been to shoe shops or banks. You can often handle these cookies by clicking the settings in the pop-up on the website, adjusting your browser preferences, or hitting the ‘reject’ button for cookies that aren’t essential.
How We Manage Your Personal Information
We collect your personal information for several clear reasons. We protect your information while providing essential services, simplifying support, sharing exclusive offers, tracking stats, and assisting with business adjustments. Here’s how these all work:
- Service delivery — We use your phone number and email to help you sign up, log in, and access your account;
- Customer help — Our team reviews your information to resolve issues, reset passwords, and answer queries;
- Offers and updates — Occasionally, you’ll receive messages about perks, events, or updates about the app through the contact details you’ve given us;
- Usage tracking — We see which features of the app you engage with the most by monitoring your in-app activities, like payments or game choices, to better understand what suits you;
- Business switches — If the company is sold, your saved information might be transferred to the new owners.
How We Keep and Store Your Data
We hold onto various personal information for a specific period of time. Identification data is kept in our records for a period of 5 years. Transaction records stick around for 7 years. We determine how long to hold onto your information based on Irish law, some technical factors, and what the company requires. If the rules say we have to hold onto something for a while, we just do it.
Taking Your Personal Information Overseas
There are times when your personal information could end up in locations beyond your home country. This might occur if our servers or partners are based in another country. We have strong measures in place, like encryption and tight protocols, to ensure your information remains secure while we handle these transfers. If the location is in the EU or UK, we definitely follow GDPR guidelines, along with any other laws that might be relevant there.
Request Removal of Your Personal Data
If you’d like to clear your personal info from our records, just follow these steps. You have the right to request data removal, but some details might need to stick around due to legal reasons.
Sharing Your Private Information
As you make use of our services, there may be times when you need to share your private details with others. We always prioritize your needs and stick to the rules set by law to ensure your information stays secure.
Company Changes Involving Your Data
If the company is acquired, merges, or sells some of its assets, your user information typically goes along with it. You can always check or change your details during these events.
Requests from Authorities
At times, officials from the government or police might request your data because of investigations or legal regulations. We stick to all Irish laws when this takes place. If we need to provide information, we only share what’s necessary.
Requests from Courts and Authorities
There are times when we might need to share user information, like when Irish courts, state officials, or investigations make a direct request.
How We Protect Your Personal Information
We take your personal info seriously and do our best to keep it secure. We use solid encryption software, keep an eye on who gets into our systems, and follow tried-and-true security guidelines. Just a handful of staff members have access to your records. Data moves along secure pathways. Updates occur regularly to fix potential threats. Still, there’s no way to ensure complete safety.
Redirects to Outside Sites
At times, this service provides links that send you to different web pages. Privacy rules here don’t carry over there. It’s a good idea to take a look at the privacy info for each site you’re linked to before you proceed with anything.
Changes to Our Privacy Policy
From time to time, we may revise our privacy guidelines. If we go ahead, you’ll notice a clear message on this website. Changes will take effect as soon as they appear right here.